Comments on: Getting Things Done With Dreamhost

By: Dan

Dan — Sat, 23 Sep 2006 06:53:53 +0000

You can get 1 year hosting for $27.4 at DreamHost using the COUPON: WAIVER

By: Rick

Rick — Mon, 15 Aug 2005 20:35:40 +0000

Just as an update to my comment above, it has now been 3.5 weeks, 1 response phone call, and 6 response e-mails and I have yet to see any of my $44 back.

By: Andrea Piernock Barrish

Andrea Piernock Barrish — Fri, 12 Aug 2005 17:33:30 +0000

I’ve been using Dreamhost since the beginning of the year and haven’t really had any problems with it. I think once my database went down for a day or so and another time the site was down for about an hour. Both times I was still able to log into the panel and check my account and the announcements.

Rick, I had a problem like this with another host I was with, and it does take a while to get things sorted out, because sometimes the holdup is on the bank’s end. If you are firm but not nasty, you may be able to get a credit to your account for the trouble.

By: Sian

Sian — Fri, 12 Aug 2005 14:04:45 +0000

I’m definately going to take a look. I’ve got a 200mb package which allows me to host up to 5 domains and it costs me Â£9 per month ($14). I had a quick check of the various options and the $7.95 package looks great and more than ample for my needs. However knowing what I’m like with domain names it might not be enough so I’m considering the Code Monster package.

I’m e-mailing them some questions to help me make the decision. Keith, if I do sign up how do I put you down as a referrer? (you can e-mail me if you like).

By: BD

BD — Fri, 12 Aug 2005 08:36:17 +0000

I switched from OVH (French) to DH and I’m totally satisfied, they do a great job with support and features. I was not satified by OVH’s admin panel, features and offers, so I looked around for a new hosting and found DH (through zeldman.com). I was astonished by the offers. I opted for the $7,95/month plan and I’m totally satisfied.

Can you imagine I only had 1 MySQL database at OVH ?? Unbelievable.
My problem for support is time shifts because I live in Brussels, but it’s okay.

My preferred feature ? Suggestions !

By: Linus

Linus — Fri, 12 Aug 2005 03:46:16 +0000

I have also been using dreamhost for a long time and I can say by far they are the best web host on the market, try and you will not regret.

By: Yannick L.

Yannick L. — Thu, 11 Aug 2005 22:49:27 +0000

I recently signed up and am loving it so far.

By: Keith

Keith — Thu, 11 Aug 2005 18:21:34 +0000

Rick – I’ve never had anything like that happen. I will say I’ve had something similar happen to me (not with Dreamhost) and I went through the same steps and it still took forever to get sorted. When you’re dealing with banks and credits, things take time. I’d be more inclined to think it’s held up in a bank somewhere.

Fine James — I can see how that’s frustrating. But then again, it was probably your script. Did you try the KB?

By: Fine James

Fine James — Thu, 11 Aug 2005 18:16:17 +0000

Can’t say I agree with you on this one. I switched to them and ran into real severe performance issues. They didn’t seem to care that a simple php script that took .008 seconds to run on my previous host took 3.58 seconds or more to run on their servers. I’m no programmer, so I can’t pinpoint the difference in the base operating system that might have caused this, but Dreamhost didn’t seem to care.

So, I’m glad you can endorse them, but I cannot

By: Rick

Rick — Thu, 11 Aug 2005 18:14:07 +0000

I recently signed up for this exact deal, and in fact through Keith the referral credit.

Until about two weeks ago, the service/hosting was just as described above. Simple control panel, one click installs, etc.

Then while browsing my bank statement online I noticed a strange $44 charge from Dreamhost. Knowing that I paid in full for my two years worth of the CodeMonster plan, I jumped on and sent them a support comment. I was happy when they left me a voicemail (a real person actually called!) and said that it was a very strange occurrence and that someone else’s domain registration had been charged to my account. None the less, they said it would be taken care of and they apologized for the inconvenience.

Unfortunately the credit hadn’t appeared with in a few days so I sent another email. Again a quick response, “oops, I will put it through RIGHT NOW”. Three days later still nothing on my account.

At this point I asked my bank if there was anything on there end that would be stopping a credit – nope.

So, yet another email to Dreamhost, another quick response, and still no results.

Yesterday I sent my most irate email yet, got another quick response and have seen nothing. Keith, other DH users, can you give me any advice?? For all of the great praise I read about DH, I sure am disappointed in this instance of customer service.

Rick